A fully operational AI customer support system that resolves 90%+ of tickets automatically, cuts response times from hours to seconds, and captures revenue 24/7.
Trusted by 1000+ brands worldwide
(AND WHY the "Normal" Solutions Won't Fix It)
A complete done-for-you implementation with custom AI training on YOUR products, YOUR return policy, and YOUR actual customer tickets.
One-time setup fee. Full done-for-you implementation — Shopify integration, AI training, channel setup, and team onboarding included. No recurring seat fees.
We own the entire support operation. Our AI + a dedicated Human Expert Team continuously monitor, optimize, and train the AI — and answer every escalated ticket on your behalf. Tickets only ever come back to you if we genuinely can't resolve them. Think of us as your in-house CS team responding 24/7 and recovering abandoned revenue, so you never miss a customer again.
Klink isn't for everyone. Read carefully — we only want to work with stores we can genuinely transform.
Sound like the first list? Then you're exactly who we built this for.
Book a free demo call and we'll show you what Klink can do for your specific store.
TN Nursery handled 800–1,000 daily support tickets with 12-hour average response times. 8 full-time agents cost $28,000/month. Daily orders plateaued at $3,000 because customers abandoned carts waiting for answers.
AI trained on their entire product catalog plus USDA hardiness zones. Deep Shopify integration for instant order tracking. When customers ask "Will this plant grow in my area?", the AI identifies their location, checks their zone, and recommends exact plants.
During peak sale seasons, AIIZ received 600–800 daily inquiries — 70% repetitive: size guides, order status, and return policies. Response times stretched to 8–10 hours. Customers browsing late at night couldn't get size help and abandoned their carts.
AI trained on the full product catalog with detailed size charts across all clothing categories. Deep Shopify integration for real-time order tracking. Automated returns flow with status updates. Bilingual Thai/English support running 24/7 — no shift gaps.
High-net-worth buyers browse premium furniture evenings and weekends — exactly when the showroom is closed. Each missed inquiry represented a potential $2,000–$15,000 sale. Customers asked about materials, lead times, custom orders, and delivery logistics with no one to answer.
AI product consultant trained on the full catalog: materials, dimensions, finish options, lead times, and custom order workflows. After-hours coverage catches every evening and weekend inquiry. VIP routing flags high-intent buyers for personal follow-up by showroom staff the next morning.
A 4-person support team manually handled inquiries scattered across Facebook Messenger, Instagram DMs, LINE, and email — all at once. Size exchange requests piled up due to guesswork ordering. Shipping inquiries to remote regions had no automated tracking. Response times averaged 6+ hours.
Unified inbox consolidating all channels into one dashboard. Bilingual AI (local language + English) with a smart size recommendation flow based on body measurements — reducing exchange requests before they happen. Automated tracking updates for all regional delivery partners.
Before migrating to Klink, High Performance Cookers ran a basic AI chatbot the owner installed himself on Shopify. It gave wrong answers on burner specs and pot sizing, couldn't be trained on the product user manuals or video tutorials, and ignored inquiries from Instagram DMs, Facebook DMs, and email entirely. Customers asking pre-purchase questions about Tunnel Tube Technology, BTU output, or which burner fits their pot got generic or incorrect answers — and most of the support load fell on a small team juggling four separate inboxes.
AI trained deeply on the full product catalog, technical user manuals, and every video tutorial — so questions about Tunnel Tube Technology, pot-to-burner pairing, ignition troubleshooting, and cleaning get accurate, source-grounded answers. We unified Live Chat, Email, Instagram DMs, and Facebook DMs into one automated inbox. The AI now handles pre-sale questions, order status, and post-purchase troubleshooting end-to-end — escalating only the genuinely complex cases.
Shopify integration is the core. We handle order data, tracking, inventory, returns, sizing — all the things generic platforms ignore.
We analyze your tickets, train the AI, migrate your data. You answer our questions. We build everything — no developers needed.
AI answers product questions at 2 AM. Recovers abandoned carts. Drives upsells. Support becomes a revenue channel, not a cost center.
Pulls real Shopify data — tracking, order status, inventory. Answers "Where's my order?" in 10 seconds with actual tracking links.
One-time setup, then pay only for what we resolve. No per-seat charges. No long-term contracts. Costs scale with results, not headcount — unlike legacy platforms.
SOC 2 compliant, GDPR ready. Unlimited messaging channels with enterprise security built in from day one.
Yes. We've done this for 200+ e-commerce stores, from $500K/year Shopify Basic stores to $50M/year Shopify Plus operations. Klink is a proven platform purpose-built for Shopify. Your implementation team has done this dozens of times for stores just like yours.
Perfect. That's exactly what the "Legacy Platform Exit" migration is designed for. We export your historical ticket data, customer conversations, order notes, and saved replies and import everything into Klink's Unified Inbox. Your team doesn't lose any context or history.
Yes. We train the AI on your complete Shopify product catalog, your last 6 months of support tickets, and your store policies. The AI learns your store like a new support agent — except with perfect recall of every product detail.
No. Customers don't hate AI — they hate slow support. A 10-second accurate answer beats a 12-hour human reply every time. TN Nursery's customer satisfaction scores went UP after implementing Klink. Complex issues still get routed to humans automatically.
The AI pulls real data directly from Shopify — tracking numbers, order status, inventory levels. It doesn't guess. If it's not confident about an answer, it automatically escalates to your team.
ChatGPT can't access your Shopify order data, pull tracking numbers, or integrate with WhatsApp/Instagram. Klink has deep Shopify integration, consolidates all channels into one inbox, and includes complete done-for-you implementation.
You transition to standard monthly subscription pricing significantly lower than legacy platforms. No per-seat charges, no per-ticket fees. We can discuss exact pricing for your volume tier on the demo call.
No. You provide Shopify access and answer questions about your business. We handle all technical work: Shopify integration, data migration, AI training, workflow configuration, and team training.
It depends on your growth trajectory. Best for stores getting 100+ messages/day or growing quickly. On your demo call, we'll look at your actual ticket volume to determine if the timing makes sense.
Product updates sync automatically from Shopify. You can adjust AI tone, update policies, and create workflows through the dashboard. During the first 90 days, you get unlimited priority support for changes.
We're offering 50% off the one-time setup fee for store owners who are ready to move now. Once the timer hits zero, the price goes back to $1,500.
If you have any questions, contact us:
support@klink.cloudIf not, click below and let's get started:
Book Your Free Store Demo →
